What is substantive contact?

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Multiple Choice

What is substantive contact?

Explanation:
Substantive contact is the moment in a conversation when confidential information is solicited or received. That specific point marks when the exchange triggers duties like protecting privacy and handling information appropriately, and when the licensee’s responsibilities toward the client become active. It isn’t just any chat or the signing of a listing agreement, and it isn’t tied to closing; it’s defined by the exact moment confidential information is asked for or shared during the dialogue.

Substantive contact is the moment in a conversation when confidential information is solicited or received. That specific point marks when the exchange triggers duties like protecting privacy and handling information appropriately, and when the licensee’s responsibilities toward the client become active. It isn’t just any chat or the signing of a listing agreement, and it isn’t tied to closing; it’s defined by the exact moment confidential information is asked for or shared during the dialogue.

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